Lifetime Warranty:
With the purchase of your Ocean Waves Polarized Sunglasses you receive a lifetime warranty against manufacturer defects. We stand behind our product and take pride in the craftsmanship of our product. If your glasses break due to poor quality and/or craftsmanship, Ocean Waves will replace the defective pieces and/or parts at no charge.
Ocean Waves polarized sunglasses are very durable and resistant but not indestructible --high impact may pit, chip or scratch the lenses or break the frames. For this reason wear and tear is not covered. This warranty shall not apply to any damage caused by improper or unreasonable use of the product. To prevent unexpected damage, we recommend wearing a cord and storing your Ocean Waves polarized sunglasses in a protective case within a cool dry area when not in use.
What is not covered?
Manufacturer defects usually occur within the first few weeks. In all essence this is ”lemon insurance‚” within our product. It does not just stop after your first initial purchase, it continues throughout a lifetime ensuring that any Ocean Waves product you purchase, whether new or repaired, will be made of the highest quality and craftsmanship. After receipt of your glasses Ocean Waves optical lab will inspect the glasses to determine warranty status.
1. Lenses that are scratched, pitted, cracked, shattered, or those that are damaged due to being dropped, sat or stepped on, or due to any reason other than a manufactures defect.
2. Frames that are bent, snapped, chewed on, or those that are damaged due to being dropped, sat or stepped on, or due to any reason other than a manufactures defect.
3. If your glasses are broken please do not try to fix them, send them into our factory. Any use of a self-fix remedy, such as gluing, heating, bending, or stretching will void the warranty.
There are no other express or implied warranties other than those set forth above.
If you have experienced a problem due to poor quality and/or craftsmanship please send your glasses to Ocean Waves so they may inspect them and rectify the situation.
